Account Deletion

This page is a translation provided for information. The Azerbaijani text is legally binding.

Last updated: 2 November 2026

1. Website account — “My Account” (“Otağım”) (ordubadbazar.az)

1. Sign in to the “My Account” section with your phone number (SMS code or password).
2. Open the “PASSWORD AND ACCOUNT” (“ŞİFRƏ VƏ HESAB”) section, press the “DELETE ACCOUNT” (“HESABI SİL”) button and confirm.

Your name, address, map point, company details and password are deleted immediately; the account data stored in your browser is also cleared.

2. Mobile app (iOS and Android)

1. Sign in to your account in the app and go to the My Account section (in earlier versions of the app — Profile).
2. Tap the Delete account button and confirm — the account is deleted immediately.

3. Request by e-mail

If you cannot sign in, write to info@ordubadbazar.az with the subject “Account deletion” and state your phone number or the account’s e-mail address. We send you a confirmation once the account has been deleted.

4. What may be retained

• orders placed and accounting documents that must be retained under the legislation (contract, invoice) — for the period required by law;
• correspondence you have sent us by e-mail.

Details: Privacy Policy.